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Neptune 360™
Turn information into action.
Meaningful information for a Smart Water network.
Go beyond basic meter reading and billing to give your utility essential tools and data for faster, more informed decisions. The Neptune® 360™ meter data management platform is designed for the needs of water utilities. From mobile meter reading to an AMI network, your utility and consumer data is all in one place, without the burden of maintaining IT infrastructure
Collect more accurate water metering data faster than ever before and quickly identify potential leaks, excessive consumption, and reverse flow. Neptune 360 delivers an intuitive and user-friendly design that provides clear, easy-to-interpret data helping maximize operational efficiencies while empowering visibility across departments to act upon it with confidence.
Lift your IT burden with a cloud-based solution that never requires server installations or upgrades on your part. Using an internet browser, log on anywhere, at any time to access the most up-to-date version. Monitored 24/7 from a world-class data center, Neptune 360 provides the highest level of security, redundancy, and disaster recovery services.
Bring your own device with the Neptune 360 Mobile application, which provides direct communication via a wireless network from the field to the office. Upload data on-demand to provide more efficient customer service.
With Neptune 360, integrate and share data seamlessly, respond to your customers faster, and proactively identify and resolve issues quickly.
Neptune® My360™ Consumer Portal
Improve utility customer service and consumer experience with an intuitive self-service portal solution that is part of the Neptune 360 platform. Provide better visibility into customer water consumption and support your utility’s conservation efforts.
Neptune My360 gives your customers the ability to create usage alerts, set a water budget, and view their own consumption data 24/7. Easy-to-read charts and graphs help customers detect potential leaks and unplanned water usage faster.
This web-based solution works on any desktop or mobile device for easy customer access and helps reduce customer service inquiries. Your staff will have the tools to address customer concerns quickly with visibility into individual usage along with a robust reporting dashboard.